AI voice agents that answer every call, every time
Aurora handles inbound and outbound calls for your business with natural-sounding conversation, full transcripts, and analytics — backed by 24/7 reliability and enterprise-grade support.
Common questions
Does this actually sound like a robot?
Our voice agents run on the latest low-latency conversational models, tuned per client for natural pacing and interruption handling. Every account gets a demo call before going live so you can hear it yourself before a real customer does.
What happens if a call drops or the AI gets stuck?
Calls are monitored in real time with automatic fallback to voicemail or a human handoff number you control. If something goes wrong, you can see the full transcript and recording in your dashboard immediately.
Can customers still reach a real person?
Yes. Every deployment includes a configurable escalation path to your team, and our support line and inbox in the footer below are staffed by humans, not bots.
Is call and patient data safe?
Recordings and transcripts are encrypted in transit and at rest, PII is automatically redacted before storage, and access is scoped per account — in line with our HIPAA and SOC 2 Type II compliance.